Terms of Service
Last updated: September 4, 2026
Welcome to PetHub. By accessing or using our website pethub1899.xyz (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not use the Site.
1. Company Information
PetHub is a pet products retailer based in Jinhua, Zhejiang, China, founded in 2020. Throughout these Terms, "PetHub", "we", "us", and "our" refer to our company.
2. Use of the Site
By using the Site, you represent that you are at least 18 years old or are using the Site under the supervision of a parent or guardian. You agree to use the Site only for lawful purposes and in accordance with these Terms.
3. Products & Pricing
- All product prices are listed in US Dollars (USD) and are subject to change without notice.
- We reserve the right to modify or discontinue any product at any time without prior notice.
- We have made every effort to display product colors, images, and descriptions as accurately as possible. We cannot guarantee that your device's display of any color will be accurate.
- Product availability is subject to stock. If a product is out of stock after you place an order, we will notify you and offer a refund or substitution.
4. Orders & Payment
- By placing an order, you confirm that all information provided is accurate and complete.
- We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock unavailability.
- Payment is processed through PayPal. You agree to PayPal's terms in addition to ours.
- For orders requiring freight quote, we will contact you with shipping costs before final payment. Orders are not final until payment is received.
5. Shipping & Delivery
Shipping terms, methods, timeframes, and costs are detailed in our Shipping Info page. By placing an order, you agree to those terms.
6. Returns & Refunds
Our return and refund policy is detailed in our Returns Policy page. Please review it before making a purchase.
7. Intellectual Property
All content on this Site — including but not limited to text, graphics, logos, images, audio clips, video, and software — is the property of PetHub or its content suppliers and is protected by international copyright laws.
8. User-Generated Content
By submitting reviews, comments, or other content to our Site, you grant PetHub a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, publish, and display such content.
9. Third-Party Links
Our Site may contain links to third-party websites (such as PayPal, social media). We are not responsible for the content or practices of these third-party sites.
10. Disclaimer of Warranties
The Site and all products are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, PetHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site or products purchased from us.
12. Indemnification
You agree to indemnify and hold PetHub harmless from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law or third-party rights.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.
14. Dispute Resolution
Any disputes arising from these Terms or your use of the Site shall first be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the competent court in Jinhua, Zhejiang, China.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site after any changes constitutes acceptance of the new Terms.
16. Contact Us
If you have any questions about these Terms, please contact us:
- Email: henry@pethub1899.xyz
- Address: Jinhua, Zhejiang, China